GLOSCOW

Terms and Conditions

Updated: 9 November 2026

Welcome to GLOSCOW, an e-commerce platform operated by GLOSCOW TECHNOLOGY PRIVATE LIMITED. By accessing or using our website (https://gloscowstore.in/), purchasing products, or engaging with our services, you agree to comply with the following Terms and Conditions (“Terms”).

These Terms govern your relationship with GLOSCOW, and it is important that you read them carefully. If you do not agree with any part of these Terms, you should discontinue use of our website immediately.

1. Definitions

“Company”, “We”, “Us”, “Our” refers to GLOSCOW TECHNOLOGY PRIVATE LIMITED, the operator of GLOSCOW.
“Customer”, “User”, “You” refers to any person using the website or purchasing products.
“Products” means any clothing, accessories, or items offered on GLOSCOW.
“Website” refers to https://gloscowstore.in/.

2. Eligibility

You must be 18 years or older to place an order on our website.
If under 18, you may only use our services under the supervision of a parent or legal guardian.
By placing an order, you represent that all information provided (name, address, payment details) is true and accurate.

3. Products and Availability

We make every effort to ensure that product descriptions, images, sizes, and prices are accurate.
Colors may slightly vary due to screen resolutions and photography lighting.
Availability of products may change without prior notice.
We reserve the right to discontinue or update any product at any time.

4. Prices and Payments

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes, unless otherwise stated.
We accept payments via:
- UPI
- Debit/Credit Cards (Visa, Mastercard, RuPay)
- Net Banking
- Wallets (Paytm, PhonePe, Google Pay)
- Cash on Delivery (available in select pin codes).
Payments must be completed in full before orders are processed.
We are not responsible for delays caused by payment gateway failures or technical issues.

5. Orders and Acceptance

When you place an order, you will receive an email confirmation. This acknowledgment does not constitute acceptance.
Your order is only confirmed when we dispatch the product.
We reserve the right to refuse or cancel any order if:
- The product is out of stock.
- Incorrect pricing or information was displayed.
- Fraudulent or suspicious activity is detected.

6. Discounts, Coupons, and Promotions

Promotional codes or discount coupons are subject to specific terms.
Coupons cannot be redeemed for cash.
GLOSCOW reserves the right to modify or cancel promotions at any time.
Abuse of promotional offers (e.g., multiple fake accounts) will result in cancellation of orders and potential account suspension.

7. Shipping and Delivery

Shipping is governed by our Shipping Policy.
Delivery timelines are estimates and not guaranteed.
Risk of loss passes to the customer once the product is delivered.
Customers must provide accurate delivery addresses. Incorrect information may cause delays.

8. Returns, Refunds, and Cancellations

Returns and cancellations are governed by our Refund and Cancellation Policy.
Products must be unused, unworn, and returned with original packaging.
Certain items (e.g., innerwear, jewelry, final sale items) are non-returnable.
Refunds are processed only after quality checks are complete.

9. Intellectual Property

All content on GLOSCOW, including logos, product images, designs, graphics, and text, is the intellectual property of GLOSCOW TECHNOLOGY PRIVATE LIMITED.
Unauthorized reproduction, distribution, or use of our content is strictly prohibited.
Customers may not use our trademarks or branding without prior written consent.

10. User Conduct

By using our website, you agree not to:

Provide false or misleading information.
Engage in fraudulent transactions or misuse payment systems.
Attempt to hack, disrupt, or damage our website.
Copy, reproduce, or resell products without authorization.
Post offensive, defamatory, or unlawful content in reviews or comments.

Violations may result in suspension or termination of your account and legal action.

11. Limitation of Liability

To the fullest extent permitted by law, GLOSCOW shall not be liable for:
- Indirect, incidental, or consequential damages.
- Losses due to delays caused by couriers or unforeseen events.
- Damages arising from misuse of products.
Our liability shall be limited to the value of the product purchased.

12. Privacy and Data Protection

We collect and process personal information in accordance with our Privacy Policy.
By using our website, you consent to the collection and use of your data as described.
We take reasonable steps to protect your data but cannot guarantee absolute security.

13. Customer Responsibilities

Provide accurate and up-to-date contact and shipping details.
Retain invoices and order confirmations for reference.
Follow care instructions provided with products.
Use purchased items only for personal, non-commercial purposes.

14. GLOSCOW’s Rights

We reserve the right to:

Modify, suspend, or discontinue services at any time.
Update prices, products, and policies without prior notice.
Restrict or block access to users who misuse the platform.
Take legal action against fraud, abuse, or violations of these Terms.

15. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts in India.
Customers are encouraged to first contact our support team for dispute resolution before seeking legal remedies.

16. Indemnification

You agree to indemnify and hold harmless GLOSCOW and its affiliates, employees, and partners from any claims, liabilities, or expenses arising out of your misuse of the website or violation of these Terms.

17. Termination

We may terminate or suspend your access to the website if you breach these Terms. Termination does not affect rights and obligations that have already accrued.

18. Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, pandemics, government actions, or internet outages.

19. Amendments

GLOSCOW reserves the right to amend these Terms at any time. Updates will be posted on our website, and continued use of the website constitutes acceptance of the revised Terms.

20. Entire Agreement

These Terms, along with our Privacy Policy, Shipping Policy, and Refund Policy, constitute the entire agreement between you and GLOSCOW.

21. Contact Information

For questions about these Terms, contact us:

📧 Email: support@gloscowstore.in
📞 Mobile/WhatsApp: +91 7970415590, +91 7366005490
🏠 Office: C/O-Ajay Kumar, VILL-Turki, Block-Kurhani, Turki, Kurhani, Muzaffarpur- 844127, Bihar